Ask An Expert: How do I tell my brand’s story to the media?
I’ve not been part of Team Viva for long, but I already know I’m surrounded by storytelling experts, who regularly go on training courses to keep their skills sharp and knowledge up to date.
We recently welcomed a special guest into Viva HQ – he told us how getting the attention of the media with your brand story has changed in light of the Covid-19 pandemic.
Although there were lots of top tips the team already knew about selling in, I thought I’d share these insights to help your business get some column inches in the press.

The Covid-19 pandemic saw working patterns change and many journalists are still working remotely rather than in a central newsroom
Top selling in tips:
- When you’re looking to get a story into the media, the quality of the content is meaningless if the editor doesn’t get past the subject line. An editor will get hundreds of emails a week so make the subject line punchy, and get to the point in the first paragraph.
- The perfect story is noteworthy and newsworthy. It should be interesting and new. If a story covers the obvious or unoriginal, nobody is going to read beyond the headline. Find a new angle on a story and make it fresh.
- You should only use factual superlatives – Lancashire’s first… The tallest… The quickest… etc.
- Prove it. If you’re stating a fact, back it up with evidence. Ambiguity is useless to a journalist.
- Bear in mind the audience of the press release. What’s of interest to them? The copy should be aimed at them – it’s not somewhere to cram as much about your business in as possible that’s not relevant.
- Try to beat the crowd on obvious angles – such as annual events like Valentine’s Day. Get your story written, with a new angle, and sent to the media before they’re inundated with stories.
- Include high quality pictures with your email. After all, a picture paints a thousand words! A good image can be the difference between the story being used and it sitting in the inbox.
- There’s mixed response over whether to include a press release in the body of the email or as an attachment. Hedge your bets and do both to appeal to as many journalists as possible.
- As a result of Covid-19, many journalists are still working remotely rather than in central newsrooms. You have to find a balance between hounding them on the phone / social / email and following up on your releases.
Daniel Flynn
Junior Account Executive
Hopefully these tips will help improve your selling in, but if in doubt, our team of PR experts is ready to help you.
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